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WHO WE ARE 2018-06-13T13:51:06+00:00

Phil Hyssong

Philip A. Hyssong is a Manager/Owner of Alternative Communication Services, LLC, EduCAPTION, LLC and PostCAP, LLC. His primary work is the strategic leadership of EduCAPTION and ACS while providing support and direction to PostCAP, LLC. Prior to launching ACS, PostCAP, LLC and acquiring EduCAPTION, LLC, Phil was Executive Director of a media company specializing in Christian media that focused on the needs of people who were deaf or hard of hearing. Mr. Hyssong developed a post-production captioning division at this ministry and began offering captioning services to a then emerging market. He holds an undergraduate degree in Education from Concordia University Chicago, a Master’s degree in Instructional Design from Northern Illinois University, is a Certified Manager of Reporting Services through the National Court Reporters Association and successfully completed the TypeWell training program.

Phil Hyssong
Phil HyssongManager & Owner
T.J. DiGrazia
T.J. DiGraziaManager & Owner

T.J. DiGrazia

T.J. DiGrazia is Manager/Owner of PostCAP, LLC and has over 10 years of experience managing speech-to-text services for the deaf and hard of hearing community. In addition, he is employed by Alternative Communication Services, LLC as Operation Manager where he handles client relationships and coordinates a large staff of independent contractors. Prior to working at ACS, Mr. DiGrazia worked for a Fortune 5 financial institution as a Credit Analyst. He holds a BA and an MBA from National-Louis University.

Julie Stone

Julie Stone, Controller, first worked with Alternative Communication Services, LLC as a TypeWell transcriber, developing a deep appreciation for the impact communication access can have on those with hearing loss. She is passionate about helping entrepreneurs grow their business through a careful combination of hard work, resourcefulness, and enthusiasm. Prior to joining ACS, Julie served as a Controller and consultant to several small businesses, bringing with her over a decade of accounting skills. She earned a degree in Business from the University of the Pacific, and now the California native calls Richmond, Virginia home (though she still can’t say “y’all” with conviction). When she’s not bean-counting, Julie enjoys reading, running, and keeping up with an active family.

Julie Stone
Julie StoneController
Carmin Beardsley
Carmin Beardsley Operations Manager

Carmin Beardsley

Carmin Beardsley, is Operations Manager for PostCAP, LLC bringing over 15 years’ experience in disability services and office management. Carmin holds a degree in Sign Language Interpretation and Deaf Studies working the last 10 years as a Sign Language Interpreter and TypeWell transcriber in Portland, Oregon. Prior to interpreting, Carmin worked as Office Manager for Xerox Corporation where duties included scheduling service technicians and being the first point of contact for clients and corporations. Bringing both skillsets to PostCAP, she will be overseeing jobs and be a resource for support staff. A born-and-raised Oregonian, Carmin enjoys hiking, jogging and spending time with her son!

Jill Rausch

Jill Rausch serves as the Client Service Specialist for both PostCAP LLC and  Closed Caption Productions. Following careers as a musician, orchestra teacher, and voc/tech assessment counselor, Jill trained in stenography at DACR and has worked as a transcriptionist and offline captioner since 2010.  Jill enjoys caring for her young-at-heart Maltese dog, Charley; playing with words; cracking herself up; and spending quality time with her husband. She was a “Jeopardy!” champion in 2017.

Jill Rausch
Jill RauschClient Service Specialist